The automated meter reading (AMR) system obtains actual readings from each meter. If the meter interface unit (MIU) is not functioning, you will receive an estimated bill based on previous water usage. If you receive an estimated bill, please call the Customer Service Department at 401-245-2022.
However, we understand that technical issues can arise occasionally. If your meter interface unit (MIU) is not functioning correctly, we will need to estimate your water usage. In such cases, you’ll receive an estimated bill based on your previous usage patterns.
Why is my bill estimated?
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Customer Service
Why is my bill estimated?