The 2012-2019 Strategic Plan is the guiding document used by the Water Authority to implement the Board of Director’s strategic direction. The Plan provides a common set of objectives for the organization, focuses Water Authority staff on achievable actions, and guides investments in resources.

The Business Plan is a rolling five year plan that is updated every two years to ensure the Water Authority stays on track in accomplishing its business goals. An assessment of the Business Plan’s performance metrics is reviewed quarterly by Water Authority management and presented to the Board annually.

BCWA 2017_19 Strategic Plan