Why does my bill change from quarter to quarter?

At BCWA, we want to provide you with a clear understanding of how your water bills may vary due to different factors affecting water usage. Here are some essential points to consider:

1. Personal Water Habits: Each household is unique, and personal water habits play a significant role in determining water usage. The number of people living at a property and their individual preferences will influence the water used in a given month.
2. Seasonal Variations: Water consumption can vary from season to season, especially during the summer months. Many customers increase water usage for activities like water-cooled air conditioning, gardening, car washing, and pool filling.
3. Billing Period Duration: Our billing cycles are typically quarterly, covering a 90-day period. However, a bill may occasionally cover a period slightly over or under 90 days due to the billing schedule.
4. Actual Readings vs. Estimated Bills: Most of our bills are based on actual meter readings, ensuring accurate billing. However, there may be instances where estimated bills are used, relying on usage history to calculate the bill.

At BCWA, we prioritize transparency in billing and strive to provide fair and accurate charges based on your actual water usage. We encourage you to be mindful of your water habits and embrace water-saving practices to help maintain sustainable water consumption. Our knowledgeable Customer Service team is ready to assist you with any questions or concerns about your water bills. Let’s work together to conserve water and create a greener, more environmentally-conscious community!