If I have a question about my bill, what do I do?

If you have a question about your bill, we’re here to help! Follow these simple steps for a seamless resolution:

1. Take a Meter Reading: Before contacting us, read your water meter. This will provide us with valuable information to assist you effectively.
2. Have Your Account Number Ready: Keep your account number on hand when you call to expedite the process. You will find this on your bill.
3. Contact Customer Service: Contact our dedicated Customer Service team at (401) 245-2022. We’re here to address your inquiries and ensure you clearly understand your bill.

At BCWA, we value your satisfaction, and our Customer Service team is committed to providing exceptional support. We can efficiently assist you with any billing questions or concerns by following these steps.